Privacy Policy
Emerald Balloon Designs
Last updated: August 30, 2026
Emerald Balloon Designs (“we,” “us,” or “our”) is a balloon décor studio serving Cypress and the greater Houston area. This page explains what information we collect through emeraldballoondesigns.com, why we collect it, and what we do with it.
We’ve kept this short and in plain English on purpose. If anything here is unclear, please ask.
Information We Collect
Information you give us. The main way we collect information is through the quote and inquiry form on this website. The form asks for:
- your first and last name
- your email address
- your phone number
- your event date
- your event type
- your venue or city
- the package you’re interested in
- a description of your vision, including colors, theme, and inspiration
- how you heard about us (optional)
You decide how much detail to include. If you’d rather not use the form, you’re welcome to contact us directly.
Information collected automatically. Like most websites, our site and its hosting provider record basic technical information when you visit — things like your IP address, browser and device type, the pages you view, and the date and time of your visit. This helps keep the site running, secure, and working properly.
Spam protection. Our form uses a hidden field that automated bots tend to fill in and real people don’t. It’s a simple check that helps us filter out junk submissions. It doesn’t ask anything of you and is used only as an anti-spam check.
How We Use Your Information
We use what you share with us to:
- respond to your inquiry
- prepare and send quotes and proposals
- plan and schedule your event
- coordinate delivery, setup, and takedown
- design and deliver your balloon décor
- keep records of past events and client communications
- keep our website and form working and free of spam
We don’t sell, rent, or trade your information. We don’t use your inquiry details to send you marketing messages unless you’ve asked us to or agreed to receive them.
Who We Share Information With
We share information only where it’s necessary, and only in these situations:
- Service providers that keep this website running. Our website host stores the site and the inquiry submissions saved in it. Google Analytics receives website usage data as described below.
- Payment processing. When it’s time to pay for your event, we use Stripe, a third-party payment processor. Payment details are processed by Stripe — our website does not collect or store credit card or bank account information through the inquiry form.
- Event coordination. If your event involves a venue, planner, photographer, or other vendor, we may need to share details to coordinate. We share only what’s reasonably necessary for that coordination.
- When the law requires it. We’ll disclose information if we’re legally required to, such as in response to a valid legal request.
Cookies and Similar Technologies
Our website uses cookies and similar technologies in two main ways: to make the site function properly, and to support the analytics described in the next section. Google Analytics sets its own cookies to recognize returning visitors and measure how the site is used.
We don’t run advertising or remarketing programs, and we don’t use tracking pixels from social media platforms.
Most browsers let you block or delete cookies through their settings, and browser-level controls or extensions can block analytics scripts. Blocking cookies may affect how parts of the site work.
Website Analytics
We use Google Analytics to understand how people find and use our website — for example, which pages get the most attention and where visitors come from. This helps us improve the site. Google Analytics collects information about your visit, including technical details like your device and browser and the pages you view, and processes it on our behalf. Google’s own privacy practices govern how it handles that data.
We also use Google Search Console, which reports on how our site performs in Google search results. We also use Google Search Console, which helps us understand how our website appears and performs in Google Search. It provides search-performance information about our website rather than serving as a tool for tracking individual visitors across the web.
We use these tools to improve our website — not to build advertising profiles.
Photography and Portfolio Use
We photograph our balloon installations, and we may use photographs of completed work in our website portfolio, on social media, and in marketing materials.
When personal information appears in a photo — a name on a sign, a certificate, an address, or similar details in the décor or event materials — we make reasonable efforts to crop or blur it before using the image publicly.
If you’d prefer that we not use photographs of your event publicly, please let us know. We’ll make reasonable efforts to honor your request.
How Long We Keep Information
Quote and inquiry submissions are stored in our website’s database, and we also keep records of our correspondence with clients. We retain this information for as long as reasonably necessary to respond to inquiries, deliver our services, maintain business records, and meet applicable obligations.
You can ask us to delete your information at any time, and we’ll do so unless we’re required to keep it.
How We Protect Information
We take reasonable steps to protect the information you share with us, including keeping our website and its software up to date and limiting access to inquiry details to the people who need it. No website or method of electronic storage is completely secure, so we can’t guarantee absolute security — but we take it seriously.
Children’s Privacy
Our website is intended for adults planning events, and we don’t knowingly collect personal information directly from children under 13. We’re glad to decorate birthday parties and children’s celebrations — but the person booking and communicating with us should be an adult. If you believe a child has submitted information to us through this website, please contact us and we’ll delete it.
Your Choices and Rights
You can contact us at any time to:
- ask what information we have about you
- ask us to correct information that’s wrong
- ask us to delete your information
- ask us to stop contacting you
We’ll respond to reasonable requests as promptly as we can.
Links to Other Websites
Our website may link to other sites, such as our social media profiles or the sites of venues and partners. Those sites have their own privacy policies, and this one doesn’t apply to them. We encourage you to read theirs.
Changes to This Policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page.
Contact Us
If you have questions about this policy or about the information we hold, please contact us:
Emerald Balloon Designs 8190 Barker Cypress Rd, Ste 1900, PMB 2001 Cypress, TX 77433
Email: privacy@emeraldballoondesigns.com Phone: 346-634-5970